Commercial

Utility Billing for strip malls, shopping centers, and the tenants inside them.

Commercial properties recover utilities from tenants. We bill each space monthly on submetered or allocated usage, so your CAM reconciliation stops absorbing costs the tenants should carry.

What Commercial Operators are up against

Mixed-use suites, high-draw tenants, and lease language that only works if the billing behind it is accurate.

One Master Meter, Many Tenants

Strip malls and malls rarely have utility service per suite. We submeter or allocate by square footage so each tenant is billed for their share.

High-draw Tenants

Restaurants, salons, and gyms consume far more than a retail suite. Usage-based billing keeps their costs off your other tenants.

CAM Leakage

Utilities buried in CAM often go under-recovered. Monthly tenant billing turns that exposure into a documented, recoverable line item.

UtilityPro Serves Commercial

UtilityPro Serves Commercial

We run monthly utility billing for every occupied suite, aligned to your lease terms and delivered with the documentation your tenants and asset managers expect.

We run monthly utility billing for every occupied suite, aligned to your lease terms and delivered with the documentation your tenants and asset managers expect.

Submetered or square-footage allocated billing for each tenant suite across strip malls, malls, and office complexes.

Lease-aligned billing methods, including CAM utility recovery, base-year language, and high-draw tenant adjustments.

Tenant onboarding and move-out proration as suites turn over throughout the year.

Tenant support and property-level reporting on recovery, consumption, and outstanding balances.

Billing Cycle

The process we run for you.

Ingest
Bills, reads, and rent roll arrive on their own.
Validate
Duplicates rejected, anomalies flagged first.
Approve
A live prebill, approved in one click.
Deliver
eBills to every address on file.
Close
Charges post, then the cycle locks.
Billing Cycle

The process we run for you.

Ingest
Bills, reads, and rent roll arrive on their own.
Validate
Duplicates rejected, anomalies flagged first.
Approve
A live prebill, approved in one click.
Deliver
eBills to every address on file.
Close
Charges post, then the cycle locks.

UtilityPro’s Solutions for Commercial Properties

Accurate billing and reliable meter data across the tenant lifecycle.

UPMeter logo

Capture every read with UPMeter. Ingest submeter data, parse every provider bill, and track usage in every unit you manage.

UPMeter device table showing linked submeters with meter numbers, voltage, battery level, signal strength and 7-day gallon usage
UPBilling logo

Bill every tenant with UPBilling. Charge every submetered unit for real usage, allocate every master-metered property by RUBS, and get every statement out on time.

UPBilling dashboard showing recaptured revenue year to date, occupancy and revenue broken out by utility category
UPInvoice logo

Account for every provider bill with UPInvoice. Track every statement, recover every vacant unit cost, and post every journal entry into your PM software.

UPInvoice statement history showing provider billing periods, utility types and last statement total

Recover what your leases already allow

Send us a rent roll and a recent utility invoice. We will show you how much of your center’s utility spend is recoverable from tenants.

FAQ

Frequently Asked Questions

Answers to the most common questions.

What is UtilityPro?

UtilityPro is a platform designed to streamline utility billing processes for property managers and owners. It offers tools to manage, calculate, and bill utilities to residents accurately and efficiently.

Can I do utility billing myself or should I hire a billing service?

You can, but the cost is rarely the software — it’s the hours. Between meter reads, validation, allocation, posting to ledgers, and resident disputes, in-house billing consumes staff time every single month and exposes you to compliance risk if fees or methods are wrong. Our clients save more than 310 hours a month by handing the whole process off, and our fee is billed to the resident, not to you.

Is UtilityPro suitable for all types of properties?

Yes, UtilityPro can be used for a variety of property types including residential apartments, student housing, commercial properties, and more.

How does UtilityPro ensure accuracy in billing?

The platform uses advanced algorithms to accurately calculate each tenant's share of utility expenses based on the chosen allocation method, whether it's submetered usage, square footage, number of occupants, or other criteria.

Can tenants access their billing information?

Yes, UtilityPro provides tenants with secure online access to view their bills and usage details, promoting transparency and reducing disputes.

Does UtilityPro integrate with accounting software?

UtilityPro offers integration with popular accounting and property management software, streamlining financial processes and reducing manual data entry.

How long does it take to see results from utility billing?

Almost immediately. Utility expenses are recaptured and owners/managers save thousands.

What utilities can be submetered?

Multi-unit properties with a master utility meter can be equipped with submeters to bill water, sewer, gas, and electric.

Do I have to install submeters?

No - Ratio Utility Billing Systems (RUBS) can be used as an alternative to submeters. RUBS allocates the utility cost among residents based on certain criteria like square footage and number of occupants.

What is RUBS?

Ratio Utility Billing Systems (RUBS) is a calculation method based on a unit’s size and number of occupants. RUBS allows managers/owners to recapture utility expenses without having to install submeters.

FAQ

Frequently Asked Questions

Answers to the most common questions.

What is UtilityPro?

UtilityPro is a platform designed to streamline utility billing processes for property managers and owners. It offers tools to manage, calculate, and bill utilities to residents accurately and efficiently.

Can I do utility billing myself or should I hire a billing service?

You can, but the cost is rarely the software — it’s the hours. Between meter reads, validation, allocation, posting to ledgers, and resident disputes, in-house billing consumes staff time every single month and exposes you to compliance risk if fees or methods are wrong. Our clients save more than 310 hours a month by handing the whole process off, and our fee is billed to the resident, not to you.

Is UtilityPro suitable for all types of properties?

Yes, UtilityPro can be used for a variety of property types including residential apartments, student housing, commercial properties, and more.

How does UtilityPro ensure accuracy in billing?

The platform uses advanced algorithms to accurately calculate each tenant's share of utility expenses based on the chosen allocation method, whether it's submetered usage, square footage, number of occupants, or other criteria.

Can tenants access their billing information?

Yes, UtilityPro provides tenants with secure online access to view their bills and usage details, promoting transparency and reducing disputes.

Does UtilityPro integrate with accounting software?

UtilityPro offers integration with popular accounting and property management software, streamlining financial processes and reducing manual data entry.

How long does it take to see results from utility billing?

Almost immediately. Utility expenses are recaptured and owners/managers save thousands.

What utilities can be submetered?

Multi-unit properties with a master utility meter can be equipped with submeters to bill water, sewer, gas, and electric.

Do I have to install submeters?

No - Ratio Utility Billing Systems (RUBS) can be used as an alternative to submeters. RUBS allocates the utility cost among residents based on certain criteria like square footage and number of occupants.

What is RUBS?

Ratio Utility Billing Systems (RUBS) is a calculation method based on a unit’s size and number of occupants. RUBS allows managers/owners to recapture utility expenses without having to install submeters.

FAQ

Frequently Asked Questions

Answers to the most common questions.

What is UtilityPro?

Can I do utility billing myself or should I hire a billing service?

Is UtilityPro suitable for all types of properties?

How does UtilityPro ensure accuracy in billing?

Can tenants access their billing information?

Does UtilityPro integrate with accounting software?

How long does it take to see results from utility billing?

What utilities can be submetered?

Do I have to install submeters?

What is RUBS?