HOA Management

Utility Billing for Associations, Boards, and the Homeowners they answer to.

We bill townhomes and single-family lots on behalf of the association, integrate with your homeowner portal, and make sure payments land with the board — not in a third-party holding account.

What Boards and Managers are up against

Boards are volunteers. When water, sewer, or irrigation billing gets messy, it becomes a monthly agenda item instead of a solved problem.

Shared Meters

One master meter often covers dozens of townhomes. We allocate or submeter usage so each homeowner pays for what their home actually used.

Board Accountability

Every allocation, adjustment, and collection is documented, so the board can answer any homeowner question with a paper trail instead of a guess.

Direct Payments

Billing is integrated with your homeowner portal so payments flow directly to the association with no detours, no reconciliation guesswork.

UtilityPro Serves Associations

UtilityPro Serves Associations

We work alongside your management company and board to run utility billing as a clean, repeatable line item, with statements homeowners understand and reporting the board can present at any meeting.

We work alongside your management company and board to run utility billing as a clean, repeatable line item, with statements homeowners understand and reporting the board can present at any meeting.

Submetered or allocated billing for townhomes and single-family lots, calculated on the method your governing documents allow.

Homeowner portal integration so dues and utility charges appear together and the association receives payment directly.

Homeowner support that answers billing questions so board members and community managers stop mediating disputes.

Board-ready reporting on consumption, recovery, and delinquency for every budget cycle and annual meeting.

Billing Cycle

The process we run for you.

Ingest
Bills, reads, and rent roll arrive on their own.
Validate
Duplicates rejected, anomalies flagged first.
Approve
A live prebill, approved in one click.
Deliver
eBills to every address on file.
Close
Charges post, then the cycle locks.
Billing Cycle

The process we run for you.

Ingest
Bills, reads, and rent roll arrive on their own.
Validate
Duplicates rejected, anomalies flagged first.
Approve
A live prebill, approved in one click.
Deliver
eBills to every address on file.
Close
Charges post, then the cycle locks.

UtilityPro’s Solutions for HOA Management

Accurate billing and reliable meter data across the Homeowner lifecycle.

UPMeter logo

Capture every read with UPMeter. Ingest submeter data, parse every provider bill, and track usage in every unit you manage.

UPMeter device table showing linked submeters with meter numbers, voltage, battery level, signal strength and 7-day gallon usage
UPBilling logo

Bill every resident with UPBilling. Charge every submetered unit for real usage, allocate every master-metered property by RUBS, and get every statement out on time.

UPBilling dashboard showing recaptured revenue year to date, occupancy and revenue broken out by utility category
UPInvoice logo

Account for every provider bill with UPInvoice. Track every statement, recover every vacant unit cost, and post every journal entry into your PM software.

UPInvoice statement history showing provider billing periods, utility types and last statement total

Give your Board one less thing to worry about

Send us your governing documents and a recent utility invoice. We will show the board exactly how allocated billing would work for your community.

FAQ

Frequently Asked Questions

Answers to the most common questions.

What is UtilityPro?

UtilityPro is a platform designed to streamline utility billing processes for property managers and owners. It offers tools to manage, calculate, and bill utilities to residents accurately and efficiently.

Can I do utility billing myself or should I hire a billing service?

You can, but the cost is rarely the software — it’s the hours. Between meter reads, validation, allocation, posting to ledgers, and resident disputes, in-house billing consumes staff time every single month and exposes you to compliance risk if fees or methods are wrong. Our clients save more than 310 hours a month by handing the whole process off, and our fee is billed to the resident, not to you.

Is UtilityPro suitable for all types of properties?

Yes, UtilityPro can be used for a variety of property types including residential apartments, student housing, commercial properties, and more.

How does UtilityPro ensure accuracy in billing?

The platform uses advanced algorithms to accurately calculate each tenant's share of utility expenses based on the chosen allocation method, whether it's submetered usage, square footage, number of occupants, or other criteria.

Can tenants access their billing information?

Yes, UtilityPro provides tenants with secure online access to view their bills and usage details, promoting transparency and reducing disputes.

Does UtilityPro integrate with accounting software?

UtilityPro offers integration with popular accounting and property management software, streamlining financial processes and reducing manual data entry.

How long does it take to see results from utility billing?

Almost immediately. Utility expenses are recaptured and owners/managers save thousands.

What utilities can be submetered?

Multi-unit properties with a master utility meter can be equipped with submeters to bill water, sewer, gas, and electric.

Do I have to install submeters?

No - Ratio Utility Billing Systems (RUBS) can be used as an alternative to submeters. RUBS allocates the utility cost among residents based on certain criteria like square footage and number of occupants.

What is RUBS?

Ratio Utility Billing Systems (RUBS) is a calculation method based on a unit’s size and number of occupants. RUBS allows managers/owners to recapture utility expenses without having to install submeters.

FAQ

Frequently Asked Questions

Answers to the most common questions.

What is UtilityPro?

Can I do utility billing myself or should I hire a billing service?

Is UtilityPro suitable for all types of properties?

How does UtilityPro ensure accuracy in billing?

Can tenants access their billing information?

Does UtilityPro integrate with accounting software?

How long does it take to see results from utility billing?

What utilities can be submetered?

Do I have to install submeters?

What is RUBS?

FAQ

Frequently Asked Questions

Answers to the most common questions.

What is UtilityPro?

UtilityPro is a platform designed to streamline utility billing processes for property managers and owners. It offers tools to manage, calculate, and bill utilities to residents accurately and efficiently.

Can I do utility billing myself or should I hire a billing service?

You can, but the cost is rarely the software — it’s the hours. Between meter reads, validation, allocation, posting to ledgers, and resident disputes, in-house billing consumes staff time every single month and exposes you to compliance risk if fees or methods are wrong. Our clients save more than 310 hours a month by handing the whole process off, and our fee is billed to the resident, not to you.

Is UtilityPro suitable for all types of properties?

Yes, UtilityPro can be used for a variety of property types including residential apartments, student housing, commercial properties, and more.

How does UtilityPro ensure accuracy in billing?

The platform uses advanced algorithms to accurately calculate each tenant's share of utility expenses based on the chosen allocation method, whether it's submetered usage, square footage, number of occupants, or other criteria.

Can tenants access their billing information?

Yes, UtilityPro provides tenants with secure online access to view their bills and usage details, promoting transparency and reducing disputes.

Does UtilityPro integrate with accounting software?

UtilityPro offers integration with popular accounting and property management software, streamlining financial processes and reducing manual data entry.

How long does it take to see results from utility billing?

Almost immediately. Utility expenses are recaptured and owners/managers save thousands.

What utilities can be submetered?

Multi-unit properties with a master utility meter can be equipped with submeters to bill water, sewer, gas, and electric.

Do I have to install submeters?

No - Ratio Utility Billing Systems (RUBS) can be used as an alternative to submeters. RUBS allocates the utility cost among residents based on certain criteria like square footage and number of occupants.

What is RUBS?

Ratio Utility Billing Systems (RUBS) is a calculation method based on a unit’s size and number of occupants. RUBS allows managers/owners to recapture utility expenses without having to install submeters.