CONTACT
Reach Us At Anytime
Have questions or need any help? We’re here to help you.
CONTACT
Reach Us At Anytime
Have questions or need any help? We’re here to help you.
Email Support
Feel free to email us if you have any questions or need more details.
Support@utilityprobilling.com
Give Us A Call
Give us a ring if that’s more convenient and easier for you.
Support: (941) 217-8511
Business Hours
We are most responsive during business hours.
Monday - Friday 9AM - 5PM EST
FAQ
Frequently Asked Questions
Answers to the most common questions.
What is UtilityPro?
UtilityPro is a platform designed to streamline utility billing processes for property managers and owners. It offers tools to manage, calculate, and bill utilities to residents accurately and efficiently.
Can I do utility billing myself or should I hire a billing service?
Depending on the project's complexity, timelines typically range from 2 to 12 weeks. We'll provide a detailed timeline after our initial discovery call
Is UtilityPro suitable for all types of properties?
Yes, UtilityPro can be used for a variety of property types including residential apartments, student housing, commercial properties, and more.
How does UtilityPro ensure accuracy in billing?
The platform uses advanced algorithms to accurately calculate each tenant's share of utility expenses based on the chosen allocation method, whether it's submetered usage, square footage, number of occupants, or other criteria.
Can tenants access their billing information?
Yes, UtilityPro provides tenants with secure online access to view their bills and usage details, promoting transparency and reducing disputes.
Does UtilityPro integrate with accounting software?
UtilityPro offers integration with popular accounting and property management software, streamlining financial processes and reducing manual data entry.
How long does it take to see results from utility billing?
Almost immediately. Utility expenses are recaptured and owners/managers save thousands.
What utilities can be submetered?
Multi-unit properties with a master utility meter can be equipped with submeters to bill water, sewer, gas, and electric.
Do I have to install submeters?
No - Ratio Utility Billing Systems (RUBS) can be used as an alternative to submeters. RUBS allocates the utility cost among residents based on certain criteria like square footage and number of occupants.
What is RUBS?
Ratio Utility Billing Systems (RUBS) is a calculation method based on a unit’s size and number of occupants. RUBS allows managers/owners to recapture utility expenses without having to install submeters.
FAQ
Frequently Asked Questions
Answers to the most common questions.
What is UtilityPro?
UtilityPro is a platform designed to streamline utility billing processes for property managers and owners. It offers tools to manage, calculate, and bill utilities to residents accurately and efficiently.
Can I do utility billing myself or should I hire a billing service?
Depending on the project's complexity, timelines typically range from 2 to 12 weeks. We'll provide a detailed timeline after our initial discovery call
Is UtilityPro suitable for all types of properties?
Yes, UtilityPro can be used for a variety of property types including residential apartments, student housing, commercial properties, and more.
How does UtilityPro ensure accuracy in billing?
The platform uses advanced algorithms to accurately calculate each tenant's share of utility expenses based on the chosen allocation method, whether it's submetered usage, square footage, number of occupants, or other criteria.
Can tenants access their billing information?
Yes, UtilityPro provides tenants with secure online access to view their bills and usage details, promoting transparency and reducing disputes.
Does UtilityPro integrate with accounting software?
UtilityPro offers integration with popular accounting and property management software, streamlining financial processes and reducing manual data entry.
How long does it take to see results from utility billing?
Almost immediately. Utility expenses are recaptured and owners/managers save thousands.
What utilities can be submetered?
Multi-unit properties with a master utility meter can be equipped with submeters to bill water, sewer, gas, and electric.
Do I have to install submeters?
No - Ratio Utility Billing Systems (RUBS) can be used as an alternative to submeters. RUBS allocates the utility cost among residents based on certain criteria like square footage and number of occupants.
What is RUBS?
Ratio Utility Billing Systems (RUBS) is a calculation method based on a unit’s size and number of occupants. RUBS allows managers/owners to recapture utility expenses without having to install submeters.
FAQ
Frequently Asked Questions
Answers to the most common questions.
What is UtilityPro?
Can I do utility billing myself or should I hire a billing service?
Is UtilityPro suitable for all types of properties?
How does UtilityPro ensure accuracy in billing?
Can tenants access their billing information?
Does UtilityPro integrate with accounting software?
UtilityPro offers integration with popular accounting and property management software, streamlining financial processes and reducing manual data entry.
How long does it take to see results from utility billing?
Almost immediately. Utility expenses are recaptured and owners/managers save thousands.
What utilities can be submetered?
Multi-unit properties with a master utility meter can be equipped with submeters to bill water, sewer, gas, and electric.
Do I have to install submeters?
No - Ratio Utility Billing Systems (RUBS) can be used as an alternative to submeters. RUBS allocates the utility cost among residents based on certain criteria like square footage and number of occupants.
What is RUBS?
Ratio Utility Billing Systems (RUBS) is a calculation method based on a unit’s size and number of occupants. RUBS allows managers/owners to recapture utility expenses without having to install submeters.